Player yassayassa posted a message on 28/08 16:23 on the ZooValley Forum: customer service blah. Answer him on ZooValley and exchange with other players - Page 2
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1wolf2 wrote: massou33 wrote: 1wolf2 wrote: yassayassa wrote: it's been more than a week since I left 2 messages to customer service and still no response (while they say they respond within 48 / 72 hours!!!) is this normal! (think)(yeah) Hello 🙋
Didn't you take a vacation?
If so you were probably not available 🎤
With the work that Madwin is doing, I think they have the right to take a well-earned vacation and you can wait a bit 🎤
Good continuation 🌹 They could just warn... Hello massou33 🙋
They could warn!! You don't lack nerve 😀
They have the right to take advances like everyone else without being accountable to anyone !!!!!!
Did it stop you from playing ? No, i dont think so !!
The receipt of the prizes won took longer ok! But everything will be back to normal in the coming days and it has already started!! (as far as I am concerned) 🎤
So be patient a bit, it won't hurt you 😀
Good continuation and 🍸
I don't agree with you 1loup2, but we're not going to make a cheese of it either.
For me it's a question of quality of service, whether Madwin plays games or sells Internet access, peanuts or bathrooms, it's all the same. They foresee delays, bugs, unavailability during the holidays, well they warn, they give the period, I don't ask for more.
Besides, unless I'm mistaken , Madwin asks us to help them improve: I give my opinion, which seems to be shared by many, that's normal.
Now that you're magnanimous enough to accept everything, that's your problem! and we all understood your position, hard to miss.
Just let us give ours from time to time. It is because the problems last that I ended up expressing myself.
To answer you No, it didn't stop me from playing , but from spending credit , yes.
massou33 wrote: 1loup2 wrote: yassayassa wrote: it's been more than a week since I left 2 messages for customer service and still no answer (while they say ,reply within 48 / 72 hours!!!!!) is that normal!(think)(yeah) Hello 🙋 You didn't take
a vacation?
If so you were probably not available 🎤 With
the work that Madwin does I think they have the right to take a well-deserved holiday an
d that you can wait a little while 🎤 Good continuation 🌹 They could just prevent.... hello; I have 5 unanswered messages too. two from August 20, two from August 22 and one from August 28.
I didn't understand why I didn't have an answer either. since I'm not going on vacation, I hadn't thought about it. thank you and have a good day
massou33 wrote: 1loup2 wrote: yassayassa wrote: it's been more than a week since I left 2 messages for customer service and still no answer (while they say ,reply within 48 / 72 hours!!!!!) is that normal!(think)(yeah) Hello 🙋 You didn't take
a vacation?
If so you were probably not available 🎤 With
the work that Madwin
does I think they have the right to take a well-deserved holiday and that you can wait a while 🎤 Good continuation 🌹 They could just prevent... Hello massou33 🙋 They
could prevent! You have a lot of nerve 😀 They
have the right to take vavances like everyone else without being accountable to anyone!!!!!!!!
Did that stop you from playing? No, I don't think so!!!
The reception of the won prizes was longer ok! But everything will be back to normal in the coming days and it's already started! (as far as I'm concerned) 🎤 So be
1loup2 wrote: yassayassa wrote: it's been more than a week since I left 2 messages for customer service and still no answer (while they say ,answer within 48 / 72 hours!!!!) is it normal!(think)(yeah) Hello 🙋 You didn't take
a vacation?
If so you were probably not available 🎤 With
the work that Madwin does I think they have the right to take a well-deserved holiday and that you can wait a while 🎤 Good
yassayassa wrote: it's been more than a week since I left 2 messages for customer service and still no answer (so they say ,answer within 48 / 72 hours!!!!) ! is that normal!(think)(yeah) Hello 🙋 You didn't take
a vacation?
If so, you were probably not available 🎤 With
the work that Madwin does, I think they have the right to take a well-deserved holiday and that you can wait a while 🎤 Good continuation
Indeed in this holiday period, the processing of requests is taking longer than usual! Everything will be back to normal, of course, in the new school year. In the meantime, we thank you for your patience.
It's been more than a week since I left 2 messages for customer service and still no answer (while they say answer within 48 / 72 hours!!!!!) is that normal!(think)(yeah)
