Player CARlalala posted a message on 20/01 14:45 on the ZooValley Forum: ERROR NUMBER 10, PLAYER NOT IDENTIFIED, SCORE 0!!!!!. Answer him on ZooValley and exchange with other players

I have the impression that problems are more frequent when I use the google browser chrome, chance or reality?

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Hello, Positive
change in compensation in case of error #10: a number of points is awarded according to the history of the points won in the game in question and these points are counted for the Challenge.
Congratulations on this change and thank you. 😂

It happens to me from time to time too. In fact after a certain period of inactivity (like if you take 15 minutes to play a game), the site no longer considers you as connected and then when you convert the score, the site no longer recognizes you.

To that 2 parades: play faster, or in another tab reload the site (just type www. madwin.com and identify yourself if necessary) then validate the score (so we are again "connected" to the site)

Hello,

Ditto, this happens to me regularly on Quoverbis.
The nice customer service robot offers me 50 points to compensate. Today, I thanked him and pointed out that I would have preferred a new game to rank me for challenges and even message with 50 poiints!

That the answers are automated, why not?

And there is no heading "other problems", that's why I'm asking here.

Good games

thank you for your answer; even today, on pyramids, 1 game is at 0 with the same error, it's annoying indeed when the score could have been good; already on this game, we wonder how some can systematically reach an average of 77 points per game, if in addition that bug for us, it's no longer worth participating in the weekly challenges

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claudie92 wrote: : 🙋 Same
concern for me, Web' customer service only does as it pleases with our technical concerns! HELP!

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Thank you for intervening, if there may have been more players showing up, it would move.

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🙋 Same concern for me, Web' customer service does as it pleases with our technical concerns! HELP!

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