Player webmaster posted a message on 11/11 17:34 on the ZooValley Forum: Technical problem of November 09th: Suite and Ends. Answer him on ZooValley and exchange with other players

Hello everyone 🙋🙋 !!!

News on the front of the technical problems we encountered during the day of November 09:
- First of all, they are now fully resolved, which is good news in itself!
- Then, please do not overwhelm the customer service department with reminders. All requests will be processed in order and you should all receive a response by mid-week at the latest.
- The Challenges and MegaChallenge were all drawn on the morning of 11/11.
- All the Sweepstakes were correctly reimbursed and drawn on 10/11. As such, please remember that since 05/11, you can Confirm request per tombola Sweepstake one request per day and per tombola.
- We maintain until next Wednesday included, i.e. 17/11 included, the automatic validation of Tic Tac Showcases.
- Credits purchased through the Prize Recharges have all been credited to your accounts if you are concerned and this from the evening of 05/11.

I come back to you if some points are missing from this message but as always the Customer Service will answer you in more detail.

Have a good game!

The Web 🌹😂