muhlder player - Prizes not validated : 16/05 20:09

Domino Scratch Ticket

Number of remaining tickets :1500 / 1500

Win GBP 4 400

Have a Look

Domino Scratch Ticket

Number of remaining tickets :1500 / 1500

Win GBP 4 400

Have a Look

Discover Battle

Battle Booty Game

Win 1000 Points

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Scratch Ticket Juke Box

Number of remaining tickets :12000 / 12000

Win GBP 90

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Scratch Ticket Nirvana

Number of remaining tickets :1495 / 1500

Win GBP 1 300

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Subject : Prizes not validated

muhlder

16/05/2013 20:09:57

on May 13 I exchanged my points for a prize but today, May 16, it is still waiting for validation.
I wonder if it is normal ,I read that Prizes are sent in 1 week.
please ask me for more information

muhlder

22/05/2013 20:27:11

Thank you dado for your answer. my prize has been validated ,all we have to do is wait for it to be sent.

mystyk0

292

19/05/2013 13:36:04

Hello,
with the holidays I think everything is a little late. I won a prize on May 6 and it was validated on the 14th. (and still not sent.) So I don't think we should worry. You can always contact customer service within a few days if nothing changes. 😉

Player muhlder posted a message on 16/05 20:09 on the ZooValley Forum: Prizes not validated. Answer him on ZooValley and exchange with other players